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Legal

Terms of Service

Last updated: July 2026

Overview

This website is operated by Airdog Australia. Throughout the site, the terms “we”, “us” and “our” refer to Airdog Australia. Airdog Australia offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1. Online store terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete or timely sources of information. Any reliance on the material on this site is at your own risk.

4. Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

5. Products or services

Certain products or services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device’s display of any colour will be accurate. All descriptions of products and pricing are subject to change at any time without notice.

6. Accuracy of billing and account information

We reserve the right to refuse any order you place with us. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information so that we can complete your transactions and contact you as needed.

7. Optional tools

We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind. Any use by you of optional tools is entirely at your own risk.

8. Third-party links

Certain content, products and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we are not liable for any harm or damages related to the purchase or use of goods or services of any third-party.

9. User comments, feedback and other submissions

If you send us creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use them in any medium. You agree that your comments will not violate any right of any third-party and will not contain unlawful, abusive or obscene material.

10. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, inaccuracies and omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

12. Prohibited uses

You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations or laws, to infringe intellectual property rights, to harass or discriminate, to submit false information, to upload viruses or malicious code, to collect others’ personal information, to spam or scrape, or to interfere with the security features of the Service.

13. Disclaimer of warranties; limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free. The service and all products delivered to you are (except as expressly stated by us) provided ‘as is’ and ‘as available’. To the maximum extent permitted by law, in no case shall Airdog Australia, our directors, officers, employees, affiliates or suppliers be liable for any injury, loss or damages of any kind arising from your use of the service or any products procured using the service. Nothing in these Terms excludes rights you may have under the Australian Consumer Law.

14. Indemnification

You agree to indemnify, defend and hold harmless Airdog Australia and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

15. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed, without affecting the validity of the remaining provisions.

16. Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services. If you fail to comply with any term, we may also terminate this agreement at any time without notice.

17. Entire agreement

These Terms of Service and any policies or operating rules posted by us constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements between you and us.

18. Governing law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Victoria, Australia.

19. Changes to terms of service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

20. Contact information

Questions about the Terms of Service should be sent to us at support@airdog.com.au.